Can I have the address of the room?

The exact address of the room is communicated to you by email as soon as our partner validates your reservation and the payment payment is made (at least when we receive the deposit).

I lost my password. What should I do?

If you have lost your password, simply click on "forgot password" located below the validation button. After entering your email address, you will receive a link to reset your password.

Can we organize an event over several days?

Bird Office offers residential seminars in the most beautiful hotels, castles and venues with accommodation.

How long does it take to cancel a reservation?

To cancel a reservation and obtain a refund, it is essential to make the request at least 15 days before the date of the event. (The cancellation conditions are mentioned on the room sheet of the website. However, the partner's specific conditions may supplement or replace articles 9.1 and 9.2 of Bird Office's General Terms and Conditions of Sale in the case of customized services).