Question 1

What is the status of my reservation request?

Accepted Answer

As soon as our partner replies to your request regarding the availability of the room, you will receive an answer by e-mail. If our partner has not yet responded to your reservation request, please note that our team is responsible for regularly contacting them to accelerate the process.

Question 2

What are the terms of payment?

Accepted Answer

It is possible to pay your reservation by : credit card (VISA, AMERICAN EXPRESS, MASTER CARD), bank transfer, or direct debit, depending on the amount and the date of your event. Please note: if you book less than 15 days before the event, we will ask you to pay by card. For any question about payment, please contact our customer service at +33 1 86 76 10 87.

Question 3

How do I change my reservation?

Accepted Answer

To request a change, send your request to support@bird-office.com. The absence of modification fees will be subject to two conditions: the availability of the new room chosen and the sending of the request within 15 days before the event. For catering order changes, the deadline is reduced to 10 days before the event.

Question 4

How do I reschedule my event?

Accepted Answer

To reschedule your event, send an email request to your Bird Office contact or to support@bird-office.com.

Question 5

Is it possible to eat in the meeting rooms?

Accepted Answer

Depending on the venue, it may be possible to eat in the meeting rooms. Each venue has its own catering policy. Please contact us at support@bird-office.com to ensure that this is possible.

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Your questions about room rental

What is the status of my reservation request?

What are the terms of payment?

How do I change my reservation?

How do I reschedule my event?

Is it possible to eat in the meeting rooms?

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